- iPad Air 1
- iPad Air 2
- iPad 3 (2012)
- iPad 4 (2012)
- iPad 5 (2017)
- iPad 6 (2018)
- iPad Pro 9.7
- iPad Pro 10.5
- Samsung Tab A 9.7
- Samsung Tab A 10.1 (2016 and 2018)
- Samsung Tab 4 10.1
- Covered home button & covered front camera
- Exposed home button & exposed front camera
Cable not included
How long does it take and how much will it cost?
All Bouncepad products are configured to your exact specification and dispatched worldwide from our UK warehouse using FedEx and DHL. Orders placed online going to the US are shipped free of charge. For all offline orders shipping charges are applicable and based on total weight and delivery address.
Please note we cannot ship to PO Boxes.
Orders placed Monday to Friday, before midday (UK time) are usually shipped the same day on a next day service with FedEx. Once your order has been scheduled for assembly, you will receive an email confirming the dispatch date. When your order is dispatched, you will receive a further email with your invoice and tracking information.
If you have questions about shipping costs or would like to arrange your own shipping, please contact us.
Will I have to pay and Customs fees, Import Duties or Taxes?
No import duties and taxes are applicable to orders being delivered to all US States, excluding Massachusetts where we charge the local Sales Tax of 6.25%. Bouncepad covers and manages all import fees with the US Customs and Border Protection Agency. If your total order value exceeds $2,500.00 we may need you to fill out a simple CBP form to clear the order through customs.
How do I track my order?
Once your order has been shipped, you will receive an email with your parcel tracking number. This will be sent to the billing email address along with your invoice.
Make your Bouncepad truly unique by branding it with your logo, product names or graphics.
Note: Delivery time of your order will be changed to 5-10 working days from confirmation of your artwork
The MFi-approved 6ft right-angled lightning cable has been specifically designed for optimum fit inside Bouncepad cases.
The 6ft right-angled micro-USB cable has been specifically designed for optimum fit inside Bouncepad cases.
Is my tablet compatible?
Please check the tablet compatibility list on the tech specs tab. If you can’t see your tablet on the list, please email us to check if it’s compatible at firstname.lastname@example.org
Need help identifying your iPad model?
Please click here
I need an invoice:
Once your order is shipped, you will receive an invoice via the email provided during checkout
I need a pro-forma invoice:
Select bank deposit at checkout and we will send a pro-forma invoice to you
I already own a Bouncepad product and want to use the same key across all my products:
If you have ordered from us before, we will automatically give you the same locks and keys for your new Bouncepads. If you would like different ones, please email us at email@example.com
How can I pay?
We accept the following payment options:
– Visa, MasterCard, American Express, Visa Electron and Maestro
– Apple Pay
– Bank deposit
Need a quote?
Please send us an email at firstname.lastname@example.org and include the product, tablet model, feature access and color
How do I return my order?
For returns, please email email@example.com quoting your order number
Can I amend my order once I've paid?
Yes. Please email us at firstname.lastname@example.org quoting your order number and we’ll do our best to help you
Does it come in other colors?
Black and white are the two colors our products are available in. However, if you’re looking for some extra flare, why not try branding your faceplate
Can I add my logo to the faceplate?
Yes. Please send your logo to email@example.com
Simple fit & forget
Aerospace grade alloys, wide mounting points and heavy weight fixings ensure durability in the most challenging environments, maximising uptime and minimising call-outs.
Sumo’s unique Six Point Locking System ensures ultimate theft resistance, yet frees your tablet in an instant with our easy release access key.
The supple Sumo’s Motion Stalk allows users to play games, switch between apps and share the screen effortlessly.
A dream to clean
Sumo’s overhanging faceplate design is easy to wipe clean and minimises gaps to prevent food and grime getting trapped inside.
Quick fit installation
An installation team’s dream, Sumo features our quick fit kit, so you’ll have your enclosures up and running in no time.