Our customers are forward thinking, meaning they dream big. Sometimes these dreams take them outside of the box and alter the capabilities of our products. We understand that big dreams can’t always be achieved with off-the-shelf solutions.

We do our very best to accommodate to our customers’ requests and help them fulfil their creative vision. If you have an idea or a solution to achieve something different or improve something that our original range doesn’t, then you’ve come to the right page.

Customisation is possible with many component parts including Faceplates, Mounting Arms and Fixing Kits, but a customised Bouncepad is a Bouncepad. We will always safeguard the product integrity, aesthetic and overall design.

As a rule of thumb, we follow a process for our custom projects. We’ll have an informal chat with you to hear your issues and ideas and we’ll work together to identify a solution. We will then create a design and render, to help you visualise the final outcome. If you like the look of it, we can move towards making a prototype. Cost will be based on the level of customisation. 

Need some inspiration? Take a look at some of our previous custom projects below:

Hertz

By combining our original Bouncepad Floorstanding and a custom-made scanning platform, we created a self-service kiosk for Hertz, which they placed in retail stores. This allowed customers to scan driving licences and follow a digital sign-up process so they could unlock an hourly van hire service on the spot.

Tower Hamlets Idea Store

Adapting the document scanning concept from the Hertz project, we created an alternative desk-based solution for Tower Hamlets council. This enabled visitors to scan ID documentation and access various council services unsupervised.

Skyline Dynamics as seen in Hamburgini

In consultation with Skyline dynamics, we created a self-service kiosk solution that was streamlined and compact, as an alternative to larger format kiosks commonly found in quick service restaurants. This helped to save space, time and budget spend.

Hippodrome Casino

We customised a Bouncepad Flex to host a mag stripe card reader to help Grosvenor Casinos capture membership and gaming activity in real time at the roulette and cards tables. In addition, to protect table integrity, we produced a discreet mounting solution secured from below.

NO ONE CUSTOM PROJECT IS THE SAME AS ANOTHER

The key is to find a requirement that is scalable enough to cover a rise in costs versus a readymade solution. Don't overlook our engaging and cost effective branding options first, which you can browse here.

First, we thought it would help you to look over a few questions.

- Is there scale in the project beyond more than a handful (50 or more)? Customisation can be costly, especially if you have a low volume requirement.

- Does your customisation solve a problem that the current Bouncepad range fails to solve?

- Is there a defined use case with an established need?

If you can answer yes to all these questions, we'd love to hear from you in the contact form below. We will give you full support of Bouncepad's capabilities and hope to share the passion of your dream. We'll do the very best we possibly can to accommodate and help you achieve the optimum result.