Shipping to the Rest of the World
How much will it cost?
Shipping cost is based on the total weight of the order and your delivery address and will be calculated at checkout. Note that we offer free shipping to the UK, US, Canada and EU. We deliver worldwide excluding the following countries.
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Tristan Da Cunha
Please note we cannot ship to PO Boxes.
If you have questions about shipping costs or would like to arrange your own shipping, please contact us.
How long does it take?
All Bouncepad products are configured to your exact specification and dispatched worldwide from our UK warehouse. Orders placed Monday to Friday, before midday (UK time), are usually shipped the same day on a 3-5 day service from our UK warehouse. Once your order has been scheduled for assembly, you will receive an email confirming the dispatch date. When your order is dispatched, you will receive further emails with your invoice and tracking information.
Will I need to pay any duties or taxes?
Orders will be subject to the local import duties and taxes and are the responsibility of the recipient, as laid out in our Terms of Business. The exact rate will vary depending on local customs rules. Please contact your local customs office for more information. If you choose to refuse the customs fee and the parcel/parcels are returned to Bouncepad, a shipping and handling fee may be deducted from your refund
How do I track my order?
Once your order has been shipped, you will receive an email with your parcel tracking number. This will be sent to the email address provided for your delivery address.